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Public Transport

We are delighted to share the hidden disability–journey assistance card with you.  This can be accessed and down loaded via your smart phone or, tablet and presented to the driver, when taking public transport in Buckinghamshire.

journey assistance card

  • Please click here to find out more and access additional hidden disability cards, for your use.
  • How to obtain hard copy travel assistance cards: Click here

 

Link for support at airports. To be put in the transport tab

At Gatwick airport

Hidden disabilities

We are working with a number of charities to identify how we can improve the airport experience for our vulnerable passengers who may not want to share details of their hidden disabilities. If this applies to you or someone you are travelling with, we can offer you a special lanyard to wear on your journey through our airport. This will identify you to staff as someone who may need additional support or understanding. Our staff have been specially trained to recognise the lanyards and act accordingly. For how to gain support please follow the link. They also have a visual guide of the airport.

https://www.gatwickairport.com/at-the-airport/passenger-services/special-assistance/other-assistance/

https://www.gatwickairport.com/globalassets/documents/passengers/prm/autismguidetogatwick.pdf

https://www.mediacentre.gatwickairport.com/press-releases/2018/2018-10-01-gatwick-becomes-first-uk-airport-to-open-sensory-room-for-departing-passengers.aspx

At Luton Airport

https://www.london-luton.co.uk/special-assistance-landing

At Heathrow Airport

https://www.heathrow.com/airport-guide/special-assistance/how-to-get-help

https://www.heathrow.com/airport-guide/assistance-at-heathrow/hidden-disabilities

 

Please offer me a seat – Transport for London

https://tfl.gov.uk/campaign/please-offer-me-a-seat

 

Useful transport and route planning links: